Mission-driven, results-focused global people leader with 20+ years of experience leading enterprise technology transformations, scaling products, and elevating customer engagement across both private and public sectors.
- Drove adoption of 2 enterprise data platforms as-a-service (PaaS) that enabled critical analysis supporting FOMC interest rate policy, currency circulation, the federal debt ceiling, and cybersecurity at the Federal Reserve.
- Launched a health insurance-tech SaaS product that calculated subsidies for Aetna and Kaiser Permanente, expanding access to quality care for millions.
- Managed claims processing for 5+ million federal employees enrolled with Blue Cross Blue Shield
Education and Certifications
- MBA in Information Management from S.P. Jain Institute of Management and Research, India
- Bachelors in Electronics Engineering from M.S.U. University, India
- Certified Prosci Change Management Practitioner
- Certified Scrum Master
- Completed Negotiation and Influence program from Berkeley Executive Education and Executive presence
- Influence & Leadership development from Wharton executive education
Role at TalTeam – is the VP of Customer Success
- Leads strategic client engagement efforts to ensure business growth, retention across key accounts.
- Aligns customer growth initiatives with business objectives, driving value realization and long-term partnerships.